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Online Refunds Request

Please use the form given below to request for a refund for an Electronic Ticket purchased through our online booking system. Please submit separate forms, completed with all details, for each refund request.

The refund request will be processed by SriLankan Airlines within 15 working days and credited to the credit card account which was used to make the online payment. Please note your credit card company and the issuing company may require additional time to credit the funds to your account.

To request a refund on a ticket not purchased through our website, please contact the SriLankan Airlines Ticket Office nearest to you.

Please note that all refunds are subject to a refund fee of USD 50 per ticket and/or any other applicable fee per passenger based on the fare rules of the ticket purchased. Refund fee for non-approved third party is USD 130.
 
Name of credit card holder *
E-Mail Address *
Re-enter E-Mail Address *
Remarks
   
 
  1. Electronic Ticket Number * Full passenger name *
  2. Electronic Ticket Number   Full passenger name  
  3. Electronic Ticket Number   Full passenger name  
  4. Electronic Ticket Number   Full passenger name  
  5. Electronic Ticket Number   Full passenger name  
  6. Electronic Ticket Number   Full passenger name  
  7. Electronic Ticket Number   Full passenger name  
  8. Electronic Ticket Number   Full passenger name  
  9. Electronic Ticket Number   Full passenger name  
               
  Online Refunds Request Reference Number:  
       
   Tick this box if you are refunding this ticket(s) in order to get a new ticket issued  
 
 
I understand that by submitting this form, I agree for a refund on my above booking subject to my booking being eligible for a refund fee and/or any other applicable fee per passenger
   
 
 
      
 
           
 
 
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